Leadership in Technological Change
CET 765

Course Description: The course is designed to develop an understanding of how to create and support technological change through a systems approach.  Topics include sources of resistance to change, tools for planning, decision-making and change, creating and supporting a culture for learning and change, and managing and institutionalizing change systems.

Instructor: Dr. Bob Warren

Semester Completed: Summer 2003

Goals/Objectives accomplished:

During the Leadership in Technological Change (CET 765) I developed an understanding of Total Quality Management (TQM) and professional organizations that use TQM and their impact on the field of education.  As a final project I selected a class that I would like to be a "quality" class and completed the Baldrige Criteria check sheets for each of the seven criteria listed below.  This is just a starting point and since TQM is directed towards continuous improvement I will build on the criteria from year to year.

• Leadership

• Strategic Planning

• Student & Stakeholder Focus

• Information & Analysis

• Human Resources Focus

• Process Management

• Classroom Results